DON’T WAIT…YOUR ANSWER MAY BE HERE

FREQUENTLY ASKED QUESTIONS

I can’t login to the product I purchased from you

How long does a Megadeal last? Can I buy it after it’s closed?

CAN’T FIND YOUR ANSWER?? THEN CONTACT US

Please click the button below and fill the relevant info on the support form.A support ticket will be assigned to you for your future reference.Our response time is 1 business day

IMPORTANT: PL READ BEFORE SENDING YOUR TICKET

1. The form should be filled with relevant informationso our team can quickly understand what you purchased.2. List your issues in POINTS if you have multiple queries 3. Keep it as short & precise as possible,However, send us information such as reference page links, screenshots or screenshare videos to give us a visual.Screencast-o-matic is a free software to create screenshare videos4. Please, DO NOT SEND DUPLICATE MESSAGES for the same query, we will answer only one and close the duplicate tickets.

INSTRUCTIONS ON HOW TO FILL THE SUPPORT FORM

Please keep the following information handy before you open a new ticket.

Product Name:

(As explained in the video below)

Transaction ID:

(As explained in the video below)

Which Email did you purchase with:

(As explained in the video below)

HAVE AN EXISTING TICKET AND CANT FIND OUR RESPONSE??

Please type 5 Dollar Friday in your search bar of your email account and look for subject lines with #number as shown in the image below.Open that email and reply to that ticket.Please do not create duplicate tickets for the same issue/query

NOT HAPPY WITH OUR RESOLUTION,ESCALATE YOUR TICKET